When will I receive my order?
All cards & prints ship within 3-5 business days via USPS. You should receive your order within 1-2 weeks of shipping- if not sooner! (allow extra time for international orders and mugs).
Do you accept international orders?
Yes, all our items ship worldwide and usually take 2-3 weeks to receive.
Do you accommodate custom requests?
Yes! Contact if you need a custom sized print or would like a custom name added to a print (for example for a wedding, anniversary or birthday gift) or if you need a specific quantity of cards. We also create custom pet portraits and work on projects from wedding invites to wine labels- have a specific idea you'd like to see illustrated contact us! firstname.lastname@example.org
Will you draw my cat?
Yes! We love creating custom pet portraits. Not only cats but all family members (ie dogs, hamsters, people... :D) Custom pet portraits usually take 2-3 weeks to create. Able to create single and group portraits. Note we usually get busy around the holidays so if you'd like a custom portrait or custom holiday cards be sure to order in advance! Contact for inquiries & more info email@example.com
Can I send an item as a gift?
Yes, if you'd like to purchase an item as a gift just be sure to include the recipients name and address when you check out. And of course receipts will not be included with your order! (if you'd like to include a card let us know what you want it to say inside!)
Do your prints come framed?
All prints come unframed, however you now have the option to purchase your print framed!
What would you suggest for framing options?
Framing options are taste dependent but we've found a simple white wood frame often works best with our pieces. Also colored frames such as a red metal or silver go great with our minimal black and white prints! For matting we would suggest a thick (4-ply or 8-ply) natural white mat appox 2-3 in. wide. Contact us for more ideas!
How are your prints made?
All prints are based on my original ink drawings which are scanned and printed on archival quality cotton rag Fine Art Paper- a bright white paper with a rich, velvet texture. Prints are made in limited edition and come hand signed, numbered and dated in graphite.
How are your cards made?
All cards are printed on a high quality card stock based on our original ink drawings which are scanned and digitally colored. We treat each card like it's own mini work of art to be cherished and (if desired) framed!
How are your cards packaged?
All cards come with envelopes and are packaged in a clear protective cellophane sleeve.
How are your prints packaged?
All prints are packaged in a clear cellophane sleeve with chipboard backing for protection. Shipped in a sturdy bend proof mailer.
Do you sell locally?
We sell in a number of brick & mortar shops worldwide. Check our stockists list to see if we sell in a shop near you! (Are you a shop looking to sell our products? Send us a wholesale inquiry!)
Do you sell original pieces?
We do sell original drawings on occasion, check back or contact for a current selection.
I would like to purchase for my Mom/Wife/friend's birthday next week, will I receive in time?
Yes for all prints & cards! (If you live in the US) While you should receive in time with our standard shipping method you can also choose to upgrade your order for Priority, Express or Overnight shipping! (Note mugs might take longer to ship depending on what we have in stock). Contact if you need this option!
Do you offer refunds?
While we currently don't offer refunds we want you to be happy with your purchase! If you're dissatisfied with something contact us asap to resolve!
Item sold out will it return?
Contact us if you see a sold out item you'd like to purchase- we might still have a few in stock!
Feel free to contact us with any further inquires!